1, Do you offer clinical training?
Re: Yes, we will send you the operation video, we provide the online face to face training as well.
2,Do you have any timely technology supports?
Re: Yes, we have a professional technology supporting team for your timely services. You are welcome to contact us by email, telephone, whatsapp, wecha, we will reply you immediately.
3,What’s your warranty?
Re: One year warranty: if there any problem happens with your machine, we will repair it free of charge.
4,If the machines broken during the shipment, how to do?
Re: Generally there will be transportation insurance in the shipment, once there is any damage during the transportation, HONKON will help you to solve the claims with the insurance companies to collect your money back in time.
5,Do you take part in the world exhibition every year?
Re : Yes, we took part in domestic and overseas exhibitions each year, such as hold in Moscow, Japan, India, Indonesia, Germany, Dubai, Italy, Australia, Mexico, Hong Kong etc…
6,Can you provide ODM or OEM service?
Re: Yes, we provide ODM or OEM service.